Delivery Policy

• The costs of carriage is calculated at the point of purchase and is payable up front along with the goods ordered.
• You should note that our carrier requires immediate notice to be given of any loss or damage to goods and you should inspect the goods upon receipt and report any loss or damage to the carrier immediately.
• If you report any damage to goods to us within 48 hours of delivery, we will refund the price and carriage or replace the goods at no cost to you. 
• You must advise us if you do not receive your item(s) within 7 days of placing your order so that we can trace the parcel. 
• Please note that all delivery charges are shown on your order form.
• In respect of any damage to goods reported to us after 48 hours of delivery we require proof from you that the goods were damaged before receipt by you. 
• PO Box delivery addresss will not be accepted. Full postal address including post code is required.

Acceptance of Goods 

• You shall be deemed to have accepted the goods 3 days after delivery to your carrier 
• After acceptance you shall not be entitled to reject goods which are not in accordance with the contract.

Returns Policy

• No goods delivered to you which are in accordance with the agreementwill be accepted for return by us without our prior written approval(in accordance with our returns authorisation procedure) and on termsto be determined at our absolute discretion. 
• If we agree toaccept any such goods for return you will be liable to pay a handlingcharge of (15%) of the invoice price. Such goods must be returned byyou to us carriage-paid and in the original packaging. 
• Goodswhich are in accordance with the agreement and are returned without ourprior written approval may at our absolute discretion be returned toyou or stored at your cost without prejudice to any other rights orremedies we may have. 
• All orders are carefully checked beforedespatch. Occasionally, items are damaged, defective or unacceptableand we will make every effort to rectify the situation. 
• We will do our best to ensure that you are fully satisfied with your purchase. 
• If the goods are damaged in-transit or faulty, please notify us within 48 hours of receiving them.
• Keep all the packaging material; we will arrange to have the itemreturned at our expense. You will be given the option to have theproduct replaced at no charge to you on a convenient date or to have afull refund. This does not affect your statutory rights. 
• Refunds will be given at the discretion of the Company Management
• Where applicable, transaction charges for on-line transactions via ourwebsite will be deducted from the credit total. (not applicable tocheques, postal orders and bank transfers). 
  

Variations in description or specification. 

• We may deliver goods of a different description or specification fromthat agreed and as may be required to comply with any applicable safetyor statutory requirements or which do not materially affect the qualityor fitness for purpose of the goods.

Limitations upon our liability to you

• Our liability to you for any breach of contract or negligence (save andexcept our liability for negligence for death or personal injury) shallbe limited to the price of the goods together with any expensesincurred by you in notifying us and returning the goods to us.
• We shall not be liable for any consequential loss including withoutlimitation any loss caused by interruption of your business, loss ofelectronic information or physical damage to property and whetherdirectly or indirectly caused by any breach of contract or bynegligence by us or by any servant or agent of ours.